Hello! I'M ALTHEA COUTINHO
I design
AI-native products
I design AI-native products
for experts in regulated industries
2x applications reviewed, same underwriter bandwidth.
2x applications reviewed, same underwriter bandwidth.
I surfaced the AI's reasoning in the underwriters' own format, in the underwriting overview for a commercial trucking insurer writing $100M+ in premium.
I surfaced the AI's reasoning in the underwriters' own format, in the underwriting overview for a commercial trucking insurer writing $100M+ in premium.
Case study
70% reduction in actuarial research time.
70% reduction in actuarial
research time.
By opening any figure to its origin in one click, I moved verification into the flow instead of a second tab. Source traceability for US actuaries filing insurance products across 50 states.
By opening any figure to its origin in one click, I moved verification into the flow instead of a second tab. Source traceability for US actuaries filing insurance products across 50 states.
Effective AI
Effective AI
Halved reduction in a 250,000-a-month support load.
Halved reduction in a 250,000-a-month support load.
I restructured the dashboard's information architecture around what merchants actually came to do. The payments platform's merchant dashboard, serving 12M+ businesses.
I restructured the dashboard's information architecture around what merchants actually came to do. The payments platform's merchant dashboard, serving 12M+ businesses.
Razorpay, via DesignCoz
Razorpay, via DesignCoz
Personal finance advisory ecosystem, ~$1.9B under advisory and 200k+ users.
I designed it end to end, from the customer website and app to the portal where every advisor worked on the same financial plan, so the client saw one unified view.
I designed it end to end, from the customer website and app to the portal where every advisor worked on the same financial plan, so the client saw one unified view.
Case study
TELL ME WHICH DESIGN PROBLEM NEEDS AN OWNER.
UK-based, Full working rights.
I write short notes on the design I notice off-screen.
READ NOTES
