Hello! I'M ALTHEA COUTINHO
I design
AI-native products
I design AI-native products
for experts in regulated industries
2x applications reviewed, same underwriter bandwidth.
2x applications reviewed, same underwriter bandwidth.
I surfaced the AI's reasoning in the underwriters' own format, in the underwriting overview for a commercial trucking insurer writing $100M+ in premium.
I surfaced the AI's reasoning in the underwriters' own format, in the underwriting overview for a commercial trucking insurer writing $100M+ in premium.
Case study
Nirvana Insurance · Lead Product Designer (Contract)
Nirvana Insurance · Lead Product Designer (Contract)
70% reduction in actuarial research time.
70% reduction in actuarial
research time.
By opening any figure to its origin in one click, I moved verification into the flow instead of a second tab. Source traceability for actuaries filing insurance products across all 50 US states.
By opening any figure to its origin in one click, I moved verification into the flow instead of a second tab. Source traceability for actuaries filing insurance products across all 50 US states.
Effective AI · Lead Product Designer (Contract)
Effective AI · Lead Product Designer (Contract)
50% reduction in a 250,000-a-month support load.
50% reduction in a 250,000-a-month support load.
I restructured the dashboard's information architecture around what merchants actually came to do. The payments platform's merchant dashboard, serving 12M+ businesses.
I restructured the dashboard's information architecture around what merchants actually came to do. The payments platform's merchant dashboard, serving 12M+ businesses.
Razorpay, via DesignCoz · Principal Product Designer
Razorpay, via DesignCoz · Principal Product Designer
Personal finance advisory ecosystem, ~$1.9B under advisory and 200k+ users.
I designed it end to end, from the customer website and app to the portal where every advisor worked on the same financial plan, so the client saw one unified view.
I designed it end to end, from the customer website and app to the portal where every advisor worked on the same financial plan, so the client saw one unified view.
1Finance, via DesignCoz · Principal Product Designer
1Finance, via DesignCoz · Principal Product Designer
Case study
TELL ME WHICH SURFACE NEEDS A DESIGNER.
UK-based, full working rights.
I write short notes on the design I notice off-screen.
READ NOTES
